How To Avoid Moving Scams

We all know moving is a stressful task that requires proper planning and organization. The last thing anyone wants is to fall victim to a moving scam. The internet is full of horror stories about these scams; unfortunately, they are more common than you might think. According to the Better Business Bureau, over 1,300 moving scam complaints were filed in the U.S. last year alone.

Missing belongings, hidden fees, overcharging, and delivery trucks not showing up are some of the scams you can fall victim to. The scammers are clever, but you can stay sharp by keeping yourself updated on how to protect yourself from these moving scams.

What is a Moving Company Scam?

dsddsdSome Common Moving Scams

Moving scams can turn an already stressful process into a nightmare. Here are some common moving scams to watch out for:

• Lowball Estimates: Moving scammers often lure customers with extremely low estimates to secure the job. Once the move is underway, they demand significantly more money, holding your belongings hostage until you pay the price.
• Hostage Situation: In this scam, movers load your belongings onto the truck and then refuse to unload them at the destination until you pay additional fees that were not part of the original estimate.
• Fake Reviews and Credentials: Some companies post fake positive reviews or falsely claim to be licensed and insured to appear more reputable.
• Unexplained Charges: Movers may add unexpected fees for services like stairs, long carries, or even packing materials that were not disclosed upfront. These charges can add up quickly, leaving you with a much higher bill than the original quote.
• Switch and Bait: A company representative may give you a quote over the phone or online, but when the movers arrive, they claim the job is bigger than expected, and the cost will be much higher.

How to Avoid Moving Scams?

The last thing you want during the hassle of moving is to get scammed by your moving company. Luckily, there are some easy steps you can take to protect yourself from these scams.

Do Your Research

Check moving company reviews on sites like Yelp or Google and see if they have a good rating with the Better Business Bureau. Make sure they are registered with the Federal Motor Carrier Safety Administration (FMCSA).

Get Multiple Quotes

Don’t settle for the first estimate you receive. Get at least three quotes from different movers. This will help you spot any unusually low estimates that could be a red flag.

In-Person Estimates

Whenever possible, have the moving company come to your home to give you an estimate. This way, they can see exactly what needs to be moved and give you a more accurate quote. Avoid companies that only offer estimates over the phone or online.

Get Everything in Writing

Make sure to get a written contract that outlines all the details of your move, including the estimate, any extra fees, and the delivery date. Read the fine print and ask questions if anything is unclear.

Avoid Large Deposits

A reputable moving company won't ask for a large deposit upfront. If a mover demands a hefty down payment, it might be a scam. If possible, pay with a credit card, as it offers more protection than cash or checks.

Verify Credentials

Check that the moving company is licensed and insured. You can verify their license number with the FMCSA. This step is crucial to ensure you are dealing with a legitimate business.

Stay Alert on Moving Day

On the day of the move, pay attention to any last-minute changes in the estimate or unexpected fees. If something feels off, trust your instincts and don't hesitate to cancel the move if necessary.